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BeFocal ERP
CRM
CRM
Our CRM module enhances customer engagement and relationship management:
Key Features
Customer Information Management: Centralize customer data and interaction history for improved relationship management.
Sales Automation: Automate sales processes, track opportunities, and manage sales pipelines.
Marketing Automation: Plan and execute marketing campaigns, track performance, and analyze results.
Customer Service: Manage customer inquiries, service requests, and support tickets for enhanced customer satisfaction.
CRM Analytics: Analyze customer data to gain insights, segment markets, and drive targeted strategies.
Leads
Opportunities
Tasks
Campaigns
Ticketing System
Advanced Reporting